Can you offer OEM service?

Yes. We can engrave your logo on the products, and can also customize color box if needed.

What is the average lead time ?

We can make quick shipment for small quantities if have stock.
For samples, the lead time is about 7 days. For mass production, the lead time is 30 days after receiving the deposit payment. The lead times become effective when we have received your deposit, and have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Do you have a MOQ?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

What’s your shipment and payment terms?

We can do Ex-works, FOB, CNF. Usually we ship from Ningbo seaport. We can also coordinate with your other supplier to make combine shipment from other seaports.
Payment terms: T/T 30% deposit, balance before shipment.

What is your warranty policy if I get any defect product?

Our product are well manufactured and inspected before shipment.  In case any defect piece you get, we will provide one piece free replacement to send with your next shipment.

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Origin; Insurance, Form E and other export documents where required.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big volume. We can either ship through your nominated shipping forwarder or provide our shipping fees for you to compare.